Terms of Service
Last updated: December 2025
Overview
This website is operated by Lumlang Ventures Pvt. Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to all mellow co.
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all visitors and users, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using the website. If you do not agree, you may not use the site or any Service. Any new features or tools added to the current store are also subject to these Terms. You can review the latest version on this page at any time.
Our store is hosted on Shopify Inc. They provide the e-commerce platform that enables us to offer our products and Services to you.
1. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the site.
You agree not to use our products or Services for any unlawful or unauthorized purpose, and you agree not to violate any applicable laws in your jurisdiction. You must not transmit any malicious code. Any breach of the Terms may result in immediate termination of your access to the Service.
2. General Conditions
We reserve the right to refuse Service to anyone at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, sell, resell, or exploit any portion of the Service without our express written permission.
3. Accuracy, Completeness, and Timeliness of Information
Information on this site may not always be accurate, complete, or current. It is provided for general guidance only. Reliance on this information is at your own risk.
Some content may be historical and is provided for reference. We may update the site at any time but are not obligated to do so. You agree that monitoring changes is your responsibility.
4. Modifications to the Service and Prices
Product prices may change without notice.
We may modify or discontinue the Service (or any part of it) at any time without notice.
We are not liable to you or any third party for such modifications, price changes, or discontinuation.
5. Products and Services
Certain products or Services may be available exclusively online and in limited quantities. Returns or exchanges follow our Refund Policy.
We make every effort to accurately display product colors and images, but we cannot guarantee exact color accuracy on your device.
We may limit product sales by person, household, region, or jurisdiction on a case-by-case basis. All product descriptions and pricing may change at any time without notice. We may discontinue any product at any time.
We do not warrant that product quality or materials will meet your expectations, nor that any Service errors will be corrected.
6. Accuracy of Billing and Account Information
We may refuse or cancel any order. We may limit quantities per customer, household, or order. These restrictions may apply to orders using the same account, payment method, billing address, or shipping address.
If your order is changed or canceled, we may attempt to notify you using the contact information provided at checkout.
You agree to provide accurate, current, and complete purchase and account details and to update your information promptly so we can process transactions and contact you as needed.
See our Refund Policy for details.
7. Optional Tools
We may provide access to third-party tools we do not control. These tools are offered “as is” and “as available” without warranties or liability.
Your use of optional tools is entirely at your own risk. You should ensure you understand the terms of the third-party providers offering them.
Future new features or Services will also be subject to these Terms.
8. Third-Party Links
Some content, products, or Services may include third-party materials or links to external websites. We are not responsible for examining or evaluating third-party content and assume no liability for any materials, products, or Services provided by third parties.
Please review third-party policies before engaging in any transaction. Any complaints or questions must be directed to the third party.
9. User Comments, Feedback, and Submissions
If you submit ideas, suggestions, proposals, or materials (collectively, “comments”), you grant us unrestricted rights to edit, publish, distribute, and use them in any medium at any time. We are not obligated to maintain such comments in confidence, pay compensation, or respond.
We may monitor, edit, or remove content we consider unlawful, offensive, defamatory, threatening, or in violation of intellectual property rights or these Terms.
You agree that your comments will not violate any rights of third parties, contain unlawful or harmful material, or mislead others. You are solely responsible for the accuracy of your comments.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
Occasionally, the site or Service may contain errors relating to descriptions, pricing, promotions, shipping charges, availability, or transit times. We reserve the right to correct errors or update information at any time without prior notice, including after an order has been submitted.
We are not obligated to update information except where required by law.
12. Prohibited Uses
You may not use the site or its content for:
a. unlawful purposes
b. soliciting unlawful acts
c. violating regulations or laws
d. infringing intellectual property rights
e. harassment or discrimination
f. submitting false or misleading information
g. transmitting malicious code
h. collecting personal information without consent
i. spamming, crawling, or scraping
j. obscene or immoral purposes
k. interfering with security features
Violation may result in termination of access.
13. Disclaimer of Warranties and Limitation of Liability
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
You agree that your use of the Service is at your sole risk.
Unless expressly stated otherwise, the Service and all products are provided “as is” and “as available” without warranties of any kind, express or implied.
To the fullest extent permitted by law, all mellow co. and its directors, employees, agents, suppliers, and partners shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or any purchased products.
Where limitation of liability is not permitted by law, liability will be limited to the maximum extent allowed.
14. Indemnification
You agree to indemnify and hold harmless all mellow co. and its affiliates, staff, partners, and suppliers from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.
15. Severability
If any provision of these Terms is found unlawful or unenforceable, that portion will be severed. The remainder will remain valid and enforceable.
16. Termination
Your obligations and liabilities prior to termination remain enforceable after termination.
You may terminate these Terms at any time by stopping use of the site. We may terminate your access without notice if you breach these Terms, and you will remain liable for amounts due up to the termination date.
17. Entire Agreement
These Terms, along with any related policies posted on the site, form the entire agreement between you and us regarding your use of the Service. Any ambiguity will not be interpreted against the drafting party.
18. Governing Law
These Terms are governed by the laws of India. Any disputes will be resolved under Indian jurisdiction.
19. Changes to These Terms
You can view the most current version of the Terms at any time on this page. Your continued use of the site following changes constitutes acceptance of those changes.
20. Contact Information
If you have any questions about these Terms, contact us at:
mail@allmellow.co